I called every air conditioning and heating repair company in the area in the middle of a heat wave to get my A/C fixed and no one could show up for over a week. (Some companies even laughed when I asked if they could come out earlier). This was not the case with superior! The woman I talked to on the phone Jenn could not have been nicer and more helpful. She had a repair man out to my condo the very next day, and he was professional and on time. They didn’t give me the 2-6 hour window if when they may show up either, Jenn told me they would be there at 2 pm and that is precisely the time that the repairman was at my door. He asked me a few questions and began working on diagnosing the problem. He was done with the diagnosis and repairs in a little over an hour and kept me informed with prices, options, and recommendations through the entire process. Not only was the price of the repair cheaper than prices I compared online afterwards, but the repair man was super nice and trustworthy. It’s not always very comfortable having a stranger come into your home, but this man was so nice and I could not have asked for better service. I can’t say enough about this company and the way that I was treated, as well as the results of the repair. My condo is an ice box now! If you need any work done I cannot say enough about how amazing this company is. What a breath of fresh (ice cold) air!