What Qualifications Should I Look For in an HVAC Repair Company?
No doubt about it — choosing an HVAC repair company you can trust can be intimidating. You will typically have many options in your area, from solo contractors to major businesses. All of them use advertising and marketing strategies to attract and convince you of their worth, but what’s really important in selecting an HVAC repair company?
We recommend that you narrow your search by first looking for HVAC repair companies that are licensed by the state of California. From there, consider the following criteria when hiring an HVAC repair company.
Even today, word-of-mouth remains one of the best ways to get information for home services. Ask your friends or neighbors who have recently had work done on their heater or air conditioning if they can recommend their contractor. You might also ask for recommendations on online neighborhood groups like Patch or Nextdoor, or check specialized forums, Facebook pages with customer reviews, consumer reports, or the Better Business Bureau. Customer feedback can help you decide if the company is worth contacting, so don’t overlook these resources.
2. Licensed by the CSLB
The CSLB, or Contractors State License Board, licenses contractors to assure that they have an understanding of their trade and basic contracting knowledge. This, in turn, assures the consumer that the job will be done according to contract and that you will be getting the skill and experience you expect. And in the unlikely event of a dispute, the CSLB can help you resolve a problem.
Although hiring an unlicensed contractor may be a lower-priced option, be aware that there is little recourse for the consumer if the job goes awry. The CSLB can take action against such contractors, but they cannot force them to make repairs or resolve problems.
If you want to verify that a contractor is officially licensed, you can visit the CSLB website and search the site’s License or HIS Registration database.
Be sure to ask if the company is insured. Accidents do happen and small mis-steps can lead to complications, like fires, electrical problems or even explosions. What would be worse than having your house catch fire after a technician’s error – only to discover that the contractor had no insurance! It’s a question well worth asking.
4. Good Track Record
It’s easy to be swayed by flashy ads or guarantees that seem too good to be true. We get it! So be sure to take the necessary steps to guard against sketchy contractors by checking the company’s track record first.
Aside from asking members of your community and checking online reviews, you can also ask your chosen company for references – and be sure to speak to those references. Ask how long they’ve known the contractor, how they performed on their project, and would they hire them again.
Here at Superior Mechanical Services, Inc., we deliver top-notch HVAC repair services at a reasonable price – and we guarantee our work. Our goal is to help our customers with their HVAC problems and provide the repair or maintenance service they need. If you have any concerns or questions, feel free to let us know by calling our contact number.